NSOFT Co., Ltd. (hereinafter referred to as the 'Company') complies with the personal information protection regulations in the relevant laws and regulations that information and communication service providers must comply with based on the 'Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.' and prepares a personal information processing policy We are doing our best to protect the rights and interests of users.
The company notifies the privacy policy as follows.
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1.
Items of Personal Data Collected
1.1.
The Company collects the following personal data to provide customer support and deliver services.
Contact Us
- Required: Name, Phone Number, Email, Company, Job Title
Resource Download
- Required: Name, Email, Company, Job Title, Job Category
Newsletter Subscription
- Required: Name, Email, Company, Job Title, Job Category
- Optional: Interests, Industry
You may refuse to provide required information; however, this may limit access to certain services.
Optional information can be declined without affecting core service usage.
1.2.
The following data may be automatically collected during service usage:
IP address, cookies, visit date, service usage records
1.3.
Methods of Data Collection
The Company collects personal data through the following methods:
- When using Contact Us, downloading resources (brochures, whitepapers), or subscribing to newsletters
- When accessing the website or using its services
- Through automated data collection tools
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2.
Purpose of Data Processing
The Company processes collected personal data for the following purposes:
- Responding to inquiries and managing request status
- Internal communication and processing for customer support
- Providing resources, newsletters, and marketing communications
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3.
Sharing and Disclosure of Personal Data
The Company uses personal data only within the scope outlined above and does not disclose it externally without prior consent, except in the following cases:
- When users have given prior consent
- When required by law or requested by authorized investigative agencies
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4.
Data Retention Period
4.1.
Retention Based on Company Policy
| Data Collected |
Purpose |
Retention Period |
| Name, Phone, Email, Company, Job Title |
Inquiry management |
36 months |
| Name, Email, Company, Job Title, Category, Interests, Industry |
Email marketing |
36 months |
Data will be retained until opt-out or until the purpose is fulfilled, after which it will be securely deleted.
4.2.
Retention Based on Legal Requirements
Data may be retained as required by applicable laws or ongoing investigations.
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5.
Cookies and Tracking Technologies
The Company uses cookies to store and retrieve user information. Cookies are small text files stored on your device.
Purpose of Cookies
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To analyze user behavior, preferences, and engagement for personalized services and targeted marketing.
Managing Cookies
You may accept, reject, or receive notifications for cookies through your browser settings.
Disabling cookies may limit certain functionalities.
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6.
Data Protection Measures
6.1.
Technical Measures
- Implementation of security systems to prevent data breaches
- Use of firewalls and vulnerability monitoring systems
6.2.
Administrative Measures
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Restricted access to authorized personnel only, with regular training and password updates
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Access control policies for data processing systems
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7.
Data Deletion Procedures
7.1.
Deletion Process
Personal data will be securely deleted once its purpose has been fulfilled,
unless retention is required by law.
7.2.
Deletion Methods
- Electronic files are permanently deleted using secure methods
- Printed materials are shredded or incinerated
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8.
Contact Information
| Role |
Department |
Email |
| Data Protection Officer |
Strategy Planning |
dhchoi@nsoft.co.kr |
| Privacy Manager |
Information Security Team |
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9.
Other
This Privacy Policy does not apply to external websites linked from this site.
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10.
Policy Updates
Any updates will be announced via the website’s notice section.
Effective Date: May 29, 2022
KOR